Martin Knowles

Business Name

Customer Transformation

Website address

Business Description

Areas of Expertise


Strategic customer relationships and growth plans

Customer negotiation and profitability

Customer team capability and organisation design




Key Account Management (KAM) expert

Obsessive about customers

Consultant, Interim, Mentor and Blogger.


Quote that describes what is important to me


“It’s all about the customer, stupid.”

Business services:

Marketing & Sales Development

Recent posts

  • Looking for a Heads Up on the latest productivity tools?

  • Is it important to have a “hungry” sales team?

  • How does a small business manage its products on Amazon when there’s no buyer to speak with?